Exchanges & Returns

Exchanges and returns are only allowed in the following unlikely cases :

• Packets that are torn or not sealed properly at the time of delivery.
• Products have expired or gone bad by the time of delivery.
• Proof of bill and original packaging must be provided at the time of exchange. Once used, products will be ineligible for exchange or return.

Incase of this, we will notify you once we’ve received and inspected your return. If your refund request is approved, you’ll be automatically refunded on your original payment method. Please note that it can take some time for your bank or credit card company to process and post the refund and may take 5-10 business days for the refund to be processed.

Cancellation

An order cancellation request will be accepted only if the product has not yet been dispatched by us. If a request for cancellation is accepted, you are entitled to get a refund of the entire amount.

“Dewas Royal Millets reserves the right to cancel or refuse to accept any order placed due to various reasons including but not limited to,the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer.”
Damages and issues
Please inspect your order upon reception and contact us immediately to inform us that the item is defective, damaged or that you receive the wrong item. After which, we will evaluate the issue and start the return process.

You can contact us for any questions regarding returns and refunds at dewasroyalmillets@gmail.com or call us on 98273 94151.